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FAQ

Ordering

How quickly can I have my order shipped?

We stock 99% of the items on our website under 20 lbs. and many of the other products. We work very hard to ship EVERY domestic order within one business day. Transit times for items will range from 5-7 business days depending on your location and the carrier. We do offer expedited options. Please note, we are not responsible delays due to weather, carrier issues or global epidemics and/or pandemics.

Important Notice: Delivery windows (transit times) serve as ESTIMATES only. It is crucial to note that business days are strictly defined as Monday through Friday and EXCLUDE Saturdays, Sundays, and Holidays. It is imperative to understand that we do NOT possess authority over any delays or internal matters concerning USPS or UPS deliveries.

Heavier items (home gyms, barbells, cardio equipment, weight sets, etc.) are typically drop-shipped directly from the manufacturer. The lead-time for drop-shipped items can take 2-5 business days (depending on the manufacturer). Transit times for drop-shipped items will range from 5-7 business days depending on your location and the carrier. Please note you are responsible for coordinating the delivery.  You are also responsible for coordinating returns as well as any and are subject to any and all fees associated with returning drop ship items to manufacturers. 

Items less than 70 lbs. will either ship through FedEx, UPS or USPS. Items over 70 lbs. will ship through an LTL Freight Carrier.

Please make sure to let us know ASAP if there are any special instructions or shipment restrictions with your address. We carry the right to deny any shipment of a product due to anomalous circumstances.

Discounts, Promotions and Coupons

While we offer a wide range of discounts, coupon codes and affiliate programs please note exclusions do apply to specific brands and manufacturers. For instance some brands have strict pricing policies for the products we sell. As a result, specific products may not be eligible for certain promotions, including coupons. Promotional offers, including coupons can be terminated at anytime, without notice.

Please note, we cannot retroactively apply discounts or coupons to orders. This also includes applying discounts to missed sales or promotions.

Why am I being charged sales tax?

Serious Steel is required by law to collect sales/use tax on orders shipped within Virginia and Washington.

Can I submit a PO for my company or facility?

All purchase orders require prepayment. We do not offer payment terms, but can provide any necessary documentation for approval from your AP department.

Shipping, Returns & Exchanges

I can't track my order?

We ship most packages via USPS or FedEx (or DHL Worldwide) if purchased internationally). You can easily input your tracking into the postal carrier site and find status updates. The tracking information will be provided in the automated shipping confirmation email. If you did not receive a shipping confirmation email, please check your spam or e-mail us directly at Team@serioussteel.com and we will provide you with the tracking.

ShipTection Shipping Insurance

We are proud to partner with ShipTection. Customers can purchase shipping protection at checkout. If a package is lost, damaged, or stolen, the customer can quickly receive a replacement or refund.

I need to exchange my item. What should I do?

Please click LOOP to begin the exchange process. Please note that exchanges are accepted up to 30 days after the item has been purchased. Buyer may be responsible for return shipping costs and in some cases the cost of the reshipment of the new item. Product must be in original packaging and re-sellable condition.  Please note, customers may be responsible for return/exchange shipping depending on return reason. Serious Steel Fitness reserves the right to waive or charge fees for damages or for abuse of return policies.

I would like to return my item. What should I do?

Please click LOOP to start a return. All returns are subject to a 15% restocking fee. Buyer may be responsible for scheduling and paying for return shipping depending on return reason. Product must be in re-sellable condition. Buyer will not be reimbursed for original shipping costs. Refunds will be initiated after product is received and inspected.

Restocking cost is subject to change based on the condition of return! If an item is returned with damage, missing parts or damaged packaging, Serious Steel reserves the right to charge an appropriate restocking cost is based on the returned item condition.

Please note; if your order was dropped shipped from a manufacturer, e.g. Body-Solid, Troy Barbell, Exer-Genie, Jacobs Ladder, Buddy Capps, York Barbell, Ader, Vulcan, True Form, Cerberus Strength, etc, you will be subject to their return policies, re-stocking fees and shipping fees.

Does Serious Steel ship internationally?

Yes. During checkout, our system will calculate a discounted shipping rate, taxes and customs. All import fees should be included with these estimates. To receive these costs, enter your shipping details into the checkout (prior to payment). Please note: If no taxes or customs are shown, but your order is shipping outside of the United States these fees may be collected prior to delivery.

You can also contact us with your location and the item(s) of interest. We will provide a shipping quote within one business day.

International Shipments are shipped via DHL or UPS. Transit time estimates and different cost options are provided during checkout (prior to payment)

I am missing parts to my order. What should I do?

If you are missing any contents of your order please contact us immediately so we can get them replaced for you free of charge.

My order says it was delivered but it is not; what should I do?

If your order has a final delivery scan at your residence, please double check with neighbors and/or community mail rooms.  If you cannot locate the package, please file a claim with the post office and let us know right away. If your item was stolen, we will review it on a case-by-case basis. 

If the parcel is lost in transit (no final delivery scan), please e-mail us with your order ID, and any applicable information you have so we can contact the postal carrier to perform a search of your item.  If in the event the item is lost and has not moved after 5 business days, we will ship out a replacement.

Band Questions

Why our bands are different:

Unlike solid-cast rubber resistance bands, Serious Steel Fitness resistance bands are made from premium Sri Lankan latex though a layering process. The bands have 15 continuous layers of latex which help with the durability, longevity as well as help prevent the band from snapping. It is important to note that like many other fitness and gym accessories, resistance bands do have a life cycle. After repeated use, as well as after wear and tear, bands may begin to peel.

What length bands do you carry?

At Serious Steel Fitness, we offer a diverse range of resistance bands tailored to meet the needs of any fitness routine. Here's a breakdown of the bands we carry and their ideal uses:

  • 12" Mini Bands: These compact bands are perfect for warm-ups and targeted strength training, especially for hips and glutes. Their small size makes them easy to incorporate into any workout routine.
  • 20" Bands (Sold in Pairs): Great for short range of motion exercises like deadlifts, these bands add the right amount of tension for strength-building exercises that target specific muscle groups.
  • 32" Bands: Designed for shorter movements and individuals who are 5'10" and under, these bands are ideal for those looking to achieve high tension sooner in their range of motion.
  • 37" Bands: Our newest addition, these bands provide consistent tension throughout the full range of motion. They are versatile and perfect for almost anyone, delivering a full-body workout with ease.
  • 41" Original Bands: These classic bands are the go-to for strength training, whether you're using a barbell or just your body weight. They're also great for stretching, mobility work, pull-up assistance, and gymnastics training.
  • 78" Bands: As our longest bands, these are primarily used by sports teams to work on speed and explosiveness drills, making them ideal for athletic training and performance enhancement.

No matter your fitness goal, Serious Steel Fitness has the perfect band to help you achieve it!

How do I choose the right band (32", 37" or 41")?

When it comes to picking the perfect resistance band for your workout, it’s easy to feel overwhelmed by all the options. But don’t worry—at Serious Steel Fitness, we’ve crafted this range of bands based on exactly what our customers need!

Here’s a simple guide to help you choose the right band:

Consider Your Height

  • Under 5'10"? You’ll want to focus on our 32" and 37" bands for most exercises. These lengths will provide optimal tension for your movements. If you’re planning on overhead exercises like shoulder presses, you may also want to add a 41" band to your collection.
  • Around 6' tall? The 37" band will be your go-to for most movements, but if you’re doing deadlifts, the 32" band is great. Standing on it will give you about 16" of height off the ground (roughly knee-level), creating ideal tension. For overhead movements, we recommend the 41" band.

Pull-Up Training
If you’re focusing on pull-up training, the 41" band is your best bet. It provides the right level of assistance to help you progress. For tips on pull-up training with bands, check out our dedicated blog post.

Barbell Training
For those following a conjugate training routine or incorporating bands with barbells, the 41" band is the ideal choice. It adds a new level of resistance to your lifts, helping you build strength. Learn more about setting up bands with barbells in our blog post on the subject.

Assess Your Strength Level
Bands work differently than barbells, so if you’re new to resistance bands, it might feel a bit surprising at first! If you’re just starting out, we suggest beginning with our lighter bands (#1-3). As your strength improves, you can progress to heavier bands (#4-7). You can even use two bands together, such as combining a #1 and #2 for more resistance.

What about the #0 Band?
The #0 band is fantastic for warming up, but it’s not designed for strength training. Stick with it for light work, and transition to the heavier bands as you start building strength.

By considering your height, strength level, and training goals, you’ll find the perfect band for your workout. And if you’re ever unsure, remember: we’re here to help guide you on your fitness journey!

What are the estimated tension levels for 32", 37" and 41"?

Below is a basic breakdown of the Serious Steel bands.

We carry seven sizes, each having a different level of resistance and please do not hesitate to contact us if you are still not sure after viewing the information below.

#0 (ORANGE) BAND. This band measures 1/4" wide, 4.5 mm thick and 41" in length. It offers resistance from 2-15 lbs. This band provides our lowest level of resistance and is great for light stretching, high-performance speed training and sports specific training. It is also great when combined with our other size bands for that little extra "boost"!

#1 (PURPLE) BAND. This band measures ½" wide, 4.5 mm thick and 41" in length. It offers resistance from 5-35 lbs. This band is a great beginner band for resistance exercises that range from bicep curls, squats or even overhead shoulder press. The #1 is also great if you are looking to do speed work by adding the band to your bench press, deadlift or squats.

#2 (RED) BAND. This band measures 13/16" wide, 4.5 mm thick and 41" in length. It offers resistance from 10-50 lbs. The #2 band offers a moderate level of tension for resistance training. Exercises like bicep curls, triceps extensions, overhead shoulder press or even overhead squats.

#3 (BLUE) BAND. This band measures 1 1/8" wide, 4.5 mm thick and 41" in length. It offers resistance from 25-80 lbs. The #3 band provides a strong amount of tension for the resistance training of small muscle groups (arm curls) and moderate resistance on the larger muscle groups (banded squats). These are great for stretching, speed and agility training or even adding them to your barbell for bench press, squat or deadlifts.

#4 (GREEN) BAND. This band measures 1 3/4" wide, 4.5 mm thick and 41" in length. It offers resistance from 50-120 lbs. The #4 band is our most popular band and is perfect for stretching and heavy resistance training. This band offers a heavy tension and can be used with your barbell for bench press, squats or deadlifts. Make sure to use caution during your first couple of uses as the kinetic energy created by this band tension can be difficult to control.

#5 (BLACK) BAND. This band measures 2 1/2" wide, 4.5 mm thick and 41" in length. It offers resistance from 60-150 lbs. The #5 band is one of our strongest bands and most commonly used to obtain maximum resistance with squat, deadlifts, leg presses and shrugs.

#6 (YELLOW) BAND. This band measures 3-1/4" wide, 4.5mm thick and 41" in length. It offers resistance from 90-250 lbs. The #6 band is specifically developed for powerlifting training. It is also great if you are looking to do maximal speed work by adding the band to your deadlift or squat.  It is also a great band to use with the Big Ray strap by Spud, Inc.

#6.5 (GRAY) BAND. This band measures 3-1/2" wide, 6.35mm thick and 41" in length. It offers resistance from 115-290 lbs. This band was created specifically to offer a tension between the #6 and #7 Bands.

#7 (ORANGE) BAND. This band measures 4" wide, 6.35mm thick and 41" in length. It offers resistance from 120-300 lbs. Our #7 band was designed for advanced powerlifters and strongmen. This band is also used as a MAS Wrestling training tool. band to your deadlift or squat. 

Seven sizes of bands:

  • #0 (Orange) Band 2.5 mm. (2-15 lbs. of resistance).
  • #1 (Purple) Band 1/2" (5-35 lbs. of resistance).
  • #2 (Red) Band 13/16" (10-50 lbs. of resistance).
  • #3 (Blue) Band 1.125" (25-80 lbs. of resistance).
  • #4 (Green) Band 1.75" (50-120 lbs. of resistance).
  • #5 (Black) Band 2.5" (60-150 lbs. of resistance).
  • #6 (Yellow) Band 3-1/4" (90-250 lbs. of resistance).
  • #6.5 (Gray) Band 3-1/2" (115-290 lbs. of resistance).
  • #7 (Orange) Band 4" (120-300 lbs. of resistance).
What band do I need for pull-up training?

There are a lot of different guidelines out there on what band is needed to do pull ups. One thing to keep in mind, is everyone is different and it really depends on your current strength level and your goals. Below are our general guidelines for choosing the right band for pull-up training.

  • Beginner (needs 50-70% assistance): Look for a band that provides 70-140 lbs of resistance.
  • Intermediate (needs 30-50% assistance): A band with 50-70 lbs of resistance.
  • Advanced (needs 20-30% assistance): A band with 30-50 lbs of resistance.
  • Minimal Assistance (close to bodyweight): A band with 5-30 lbs of resistance

 General Categories:

  • No Experience: 0 pull-ups -Need to focus on dead hangs up to 30 seconds and lat pull downs and negative pull ups.
  • Beginner: Can do 1-2 pull-up – Needs 50-70% of body weight in assistance.
  • Intermediate: Can do 2-4 pull-ups – Needs 30-50% of body weight in assistance.
  • Advanced: Can do 5-7 pull-ups – Needs 20-30% of body weight in assistance.
  • Minimal Assistance: Can do 8+ pull-ups – Needs <20% of body weight in assistance.

Example: Person Weighs 150 lbs

No Experience (0 Pull-ups):

  • No Experience: Start with dead hangs, gradually building up to holding for 30 seconds.
  • Progress to negative pull-ups by slowly lowering yourself
    over 5-10 seconds.
  • Incorporate banded lat pulldowns to strengthen your lat muscles.

Beginner (1-2 Pull-ups):

  • Assistance Required: 50-70% of body weight
  • 50-70% of 150 lbs = 75-105 lbs of assistance
  • Suggested Band: Serious Steel Fitness Green Band (50-120 lbs resistance).
  • This band provides enough support to let the person do
    multiple reps while building strength.

Intermediate (2-4 Pull-ups):

  • Assistance Required: 30-50% of body weight
  • 30-50% of 150 lbs = 45-75 lbs of assistance
  • Suggested Band: Serious Steel Fitness Blue Band (25-80 lbs
    resistance).
  • This level of band will help the person increase their reps
    while using less assistance.

Advanced (5-7 Pull-ups):

  • Assistance Required: 20-30% of body weight
  • 20-30% of 150 lbs = 30-45 lbs of assistance
  • Suggested Band: Serious Steel Fitness Red Band (10-50 lbs
    resistance).
  • The person is getting stronger and needs minimal help from
    the band for higher reps.

Minimal Assistance (8+ Pull-ups):

  • Assistance Required: Less than 20% of body weight
  • Less than 20% of 150 lbs = less than 30 lbs of assistance
  • Suggested Band: Serious Steel Fitness Purple Band (5-35 lbs resistance).

What happens if my band starts peeling?

Our bands are made through a proprietary layering process. This adds strength, durability and consistency to the band. Over time, the bands can begin to peel. This normal and does not affect the integrity or application of the band (when minor). If the peeling gets worse, it may be a sign that your band is aging and it may be due for a replacement. Like most usable goods, bands have a life. For safety, you should inspect your bands before each use.

I have had my band for a while and notice that my band has cuts on the edge?

We see this happen almost exclusively when the band is rubbing against an edge. The bands are natural rubber latex and rubbing against plastic or metal edges can cut into the latex. This is not covered by warranty and should be avoided. It can be prevented by wrapping a towel around the edge or purchasing some type of protective band sleeve.

Can I combine bands at the same time?

Absolutely! Do you think you need a #4 band, but concerned it may be too much tension? You can purchase multiple smaller bands to equal the tension of heavier bands. Try the #2 & #3 instead of the #5 or try the #3 & #1 instead of the #4 band. Combining multiple sizes gives you more levels of tension because you can use them individually or you can use them at the same time.

Where can I find warranty information?

Warranty information can be found here: Warranty Information.